Frequently Asked Questions

What are your shipping options and delivery times?

We offer standard and express shipping across South Africa. Delivery usually takes 8–12 business days locally, depending on your location.

What payment methods do you accept?

We accept major credit/debit cards, EFT, and secure mobile payments. Your checkout is always encrypted for safety.

Can I return or exchange a product?

Yes! If your item isn’t what you expected, you can return it within 14 days of delivery, provided it’s unused and in original packaging.

How can I track my order?

Once your order ships, you’ll receive a tracking link via email so you can follow your package in real time.